Order Despatch

All orders are despatched Monday to Friday between 1pm and 4pm. Orders Placed before 2pm Monday to Friday will be sent out within 1-2 days. Orders placed after 2pm will be sent out within 1-2 working days. Orders placed over the weekend are sent at 1pm on Monday, or Tuesday at 1pm if it was a bank holiday weekend. In 95% of cases delivery is achieved next day all over Ireland.

For Good Friday and Cyber Monday please allow an extra day for shipping.

We charge €4.40 delivery charge on all orders no matter how big or small the order is.

Order Packaging

We understand discretion is very important to all our customers. All orders are despatched in white envelopes or brown boxes with no company logos, just a return address at the back. Your INVOICE will be inside the parcel.

Out of Stock Items

We apologise for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled and how soon we can get it to you

Payment Policy

By card or Debit card: We accept payment by Visa, MasterCard, Laser & Maestro and our online vouchers online.

In-store: We also accept cash and laser.

Privacy Policy

The customer information that we have in our database is reserved for internal use only, we do not sell this information to anybody, it is kept private. This information is needed in order to get to know you better and find ways of serving you better. You also have the right and the ability to modify this information at anytime by logging on to your account

zeba.ie has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.zeba.ie

zeba.ie website logs IP addresses, browser types and length of user sessions for administration purposes. We use your IP address to help diagnose problems with our server, to administer our website and to help improve the quality of service available on this site. Your IP address is used to gather broad demographic information. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under its control. Information held by this site is stored on password-protected machines, behind a firewall and not accessible to the general public via the Web.

Product Testimonials

zeba.ie welcomes feedback on your experience with our products. We will publish both positive and negative testimonials, so long as the product testimonials are accurate and constructive. Should you post a testimonial that we do not publish, our customer service department will contact you in order to improve our product quality and service. We also reserve the right to edit your testimonials for length, spelling, etc., and to post your comments in e-mails and other marketing materials. Thank you for taking the time to share your thoughts with other zeba.ie customers.

Requests for further information

If you fill out a form requesting more information from zeba.ie we ask that you provide your name, an email address and comments etc. We require these details to better understand the needs of visitors to this website and in order to provide any requested information promptly.

In the case of the above, zeba.ie maintains a database of information which may be held and used by us for purposes such as user profiling, administration, marketing research and to inform you about our service generally. We WILL NOT sell, rent or trade your personal details to any third parties.

This site may provide links to other sites. Privacy policies on these sites may differ from that on the zeba.ie site, and we advise that you review the other site’s policies before providing personal information. While every care has been taken to ensure the high quality and standard of sites to which we link, zeba.ie can take no responsibility for the content of these sites.

Choice/Opt-out

If you require that your personal information be removed from our files, please send an email to  zebahotline@gmail.com

For all queries

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website,

you can contact:  zebahotline@gmail.com

Last updated 29/06/2020