& Return Policy
In the unlikely
event of anything arriving damaged, please notify us at zeba.ie in writing or via email within 7 days
We offer a 14 day
return policy. The 14 days start from the day on which you receive your order.
We will only accept returned merchandise provided that it has not been opened
or any security seals broken. A restocking fee of 15% of the item’s value
is payable for all items returned unless the item is faulty or damaged in which
case no restocking fee is payable.
Please ensure to use
sturdy packaging when returning any item and include your original packing
Please do not send
us returns without first getting an email authorisation from zeba.ie,
Please enclose a
copy of the email in your return, we cannot accept returns we know nothing
about. When returning an item please use recorded delivery, we cannot process
refunds or replacements for items we never receive.
If you wish to
return anything we must receive it within 7 days of our return authorisation
being issued. Upon satisfactory receipt we will refund your credit or debit
card the relevant amount less shipping and any restocking fee.
If you are returning
an item that is either damaged or faulty and we have agreed to its return we
will pay for the return postage provided you have only used the lowest cost
method of postage available.
If you are returning
a product which is outside of the 14 day period from when you received your
order store credit will be issued. In the unlikely event of receiving a damaged
product(s), please notify us in writing or via email within 7 days to firstname.lastname@example.org
are not completely satisfied with the products received you can return to us
within 14 days of receipt for a full refund.
product must be returned to us unopened and unused.
we cannot be responsible for items lost or damaged in the post. We recommend
that customers get a "proof of posting certificate" from your Postal
Service Provider to guarantee the packages safe return to us.
allow up to 14 days for processing of refunds.
Last updated 29/06/2020